Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Every time you place an order your shipping cost will be available depending on your delivery address.

Which payment methods are accepted in the Online Shop?

You can pay by credit or debit card or via PayPal.

How long will delivery take?

The delivery time varies between one week and four weeks depending on the destination country.

How secure is shopping in the Online Shop? Is my data protected?

Your data is 100% protected. We don’t operate any personal payment data. All payments are processed on the payment processor server (MobilPay or PayPal).

What exactly happens after ordering?

Your order is confirmed via email. If you don’t receive a confirmation email please check if you entered the correct email address and if so please check your spam folder. If you don’t find the email there please contact us at for further details.

Do I receive an invoice for my order?

If you request one for a specific business we will send it to you via email. Please write us to the invoice details so we can send one. If you don’t write us those details we will send you the invoice with your personal data.

Send us an email

    We will answer as soon as possible.